Thank you for Starting your Journey with Fletch
We have received your message and will be in touch shortly to start your brand's transformation.
What would you like to do now?
frequently asked questions about brand design
Knowledge Starts with Questions
Where are you based?
Fletch is an online branding agency based in Pretoria East, Gauteng, South Africa. Our international clients prove that we are not bound to a specific location. Most of our communication happens on Zoom, email or over Whatsapp to save you time and travel costs. Our entire branding team is fluent in English and Afrikaans.
How long does it take?
Building a trustworthy brand is an ongoing and evolving process. Getting your three fletches can take three working days to six months. It all depends on the scope of work and the complexity of the designs.
How much does it cost?
Every brand has different needs and different challenges to overcome. The pricing brackets range from R375 to R20 000+. It all depends on the scope of work and the challenge at hand. Let us discover how much it will cost for your brand.
How many options do I get?
The logo designer will present three options to choose from and allow three rounds to refine the logo of your choice. Brand strategy is an inclusive process that doesn't require options. For brand awareness, the graphic designer presents one design and allows three rounds to tweak the design. The art direction should already be well defined at this point, so there would be no need for multiple options unless otherwise arranged.
What if I dislike the design?
The discovery phase determines the direction that the designers take with your drafts. If you dislike all the drafts, we'll have to go back to the discovery and see where we missed the mark. It's unlikely because our process has been designed and refined over the past ten years to deliver the desired results. Our current average is two rounds, meaning most of our clients are satisfied within the 1st or 2nd round of drafts.